Withdrawal Problems and Account Limitations
MEXC, a cryptocurrency trading platform, has faced criticism based on multiple complaints from users about withdrawal problems and restrictions on account access. Most users stated that once they made withdrawal requests, their accounts were unexpectedly placed under “risk control,” causing frozen money and restricted access. The measures took place while leaving customers frustrated as well as worried about the safety of their investments.
A user recounted that, after using MEXC for years, they were suddenly asked to provide sophisticated KYC documents in order to perform any withdrawals. Even after complying, their account stayed locked without appropriate explanations by customer support.
Website: http://www.mexc.com/
Website Availability: NA
Owned By: MEXC Global Ltd
Blacklisted by: Financial Conduct Authority (United Kingdom)
Domain Age:
Name-MEXC.COM
Registry Domain ID-20819393_DOMAIN_COM-VRSN
Registered On-2000-02-27T13:59:42Z
Expires On-2030-02-27T13:59:42Z
Updated On-2024-05-25T04:45:32Z
At Trustpilot, MEXC has been given several negative reviews from angry users complaining of having their withdrawals frozen, poor customer support, and inexplicable account lockouts. Most express frustration that once they have made profits or requested fund withdrawals, their accounts were blocked under “risk control” without due notice or closure. which seriously questions the reliability of the platform.
Additional Charges and Lack of Support
Some users complained that in order to withdraw their money, they were asked to pay additional fees that were referred to as “tax payments,” “green channel fees,” or “SVIP charges.” Users claim that their money is still unavailable despite the payments, and contacting customer service is becoming more difficult.
A user’s frustration was highlighted in a review, where the user mentioned that their account balance had strangely dropped to zero and that the payments had been in progress for weeks. The user felt powerless when they tried to contact customer service but were met with silence.
FAQs
Q1: Is MEXC a regulated cryptocurrency exchange?
A: The regulatory status of MEXC is unknown. Before using the platform, users are encouraged to use caution and do extensive research.
Q2: Are there any flourishing recovery reports of funds from MEXC?
A: With the guidance of third-party recovery services, some users have reported successful recoveries. However, these are the exceptions rather than typical circumstances.
Q3: What should users do if they undergo any problems with MEXC?
A: Users who are experiencing problems are urged to record all correspondence, consult with lawyers, and report the case to pertinent financial authorities.
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